roundup issue tracker have issues

please note that the directory directive in the config file has been reinterpreted by the web server and thus is missing.


support
I'm trying to use ubuntu, apache and mysql to get this thing working.
It needs some additional info to work.
Here's my apache config file..I installed my files at /var/www/support

#################################################
# Roundup Issue tracker
#################################################
# enable Python optimizations (like 'python -O')
PythonOptimize On
# let apache handle static files from 'html' directories
AliasMatch /support/(.+)/@@file/(.*) /var/www/support/$1/$2
# everything else is handled by roundup web UI
AliasMatch /support/([^/]+)/(?!@@file/)(.*) /var/www/support/$1/dummy.py/$2
# roundup requires a slash after tracker name - add it if missing
RedirectMatch permanent ^/support/([^/]+)$ /support/$1/
# common settings for all roundup trackers
<Directory /var/www/support/*>
Order allow,deny
Allow from all
AllowOverride None
Options None
AddHandler python-program .py
PythonHandler roundup.cgi.apache
# uncomment the following line to see tracebacks in the browser
# (note that *some* tracebacks will be displayed anyway)
PythonDebug On
</Directory>

# roundup tracker homes
<Directory /var/www/support>
PythonOption TrackerHome /var/www/support
PythonOption TrackerLanguage en
</Directory>

#
# PythonOption TrackerHome /var/db/roundup/devel
#

in config.ini
add:
web = http://localhost/support/html/

the end part is the important thing ie the html/

the difference between managers and engineers

it's the manager's job to find faults, it's the engineer's job to find solutions